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Guest Comments
Don't take our word for it.
Take a look at what a a number of our guests have said about our homes
and our service...
"Having been to Cozumel several
times prior, my expectations were set quite high for this trip. This was truly the
best vacation we have ever had there. The staff at Caballitos was wonderful. The
facility, beyond exceptional. Everything you needed was there. A great grill we
used 3 times, wonderful Palapa to eat outside, fabulous pool & waterfall, attention
to detail in all areas especially the kitchen made the experience one we will never
forget. Secure rinse area and lockers for dive gear made after dive cleaning a breeze.
Nicely landscaped, immaculate kept grounds, pool cleaned daily, - like I said -
attention to every detail you could want. We took two showers at a time with no
water issues and always plenty of hot water. I could go on & on. These people CARE
about making your experience the best it can be. And they succeeded in every way
possible. We will never stay anywhere else when we come to Cozumel. Perfectly
located close to shopping, grocery stores and town. The value is extraordinary.
Thank You for such a pleasant experience."
(El Caballito Rojo) Wayne & Beckie, New Braunfels, TX
Our stay at Casa Tomas was better than our expectations. We were very comfortable, and relaxed during our stay. The place was well set up and maintained. The staff you have employed was top rate, and courteous. They kept the place well cleaned and everything both inside and out was excellent. As that was our 1st trip to Cozumel, we really didnt know what to expect. As it turned out we were very pleased we chose Casa Tomas over any hotel there in Cozumel. We plan on returning next year, and depending how many divers we can get to come with us, we plan on staying with you every trip we make. We would like to rent the whole house (Villas Topaz) next year if we can get enough people to go.
Again, thank you for making our stay memorable. you will have repeat customers for as long as you stay in business.
Casa Topaz - G. Beattie, Albany, OR
"Casa Tres Palmas met all of
our expectations. The Villa was spotless, the a/c worked flawlessly, and the
amenities were all we could have expected and more. Well positioned, within
easy walking distance of the Plaza, good restaurants, grocery stores, and on a
common taxi route made travel to and from the Villa effortless. We did rent a
car to tour the island, but did not find any real need, otherwise. It's a good
idea to learn how to provide the address in Spanish for the Taxi drivers, though!
The staff was excellent. The maid service was exemplary and the local manager was
easily available, friendly, and helpful, even to the extent of allowing us to delay
our checkout due to a late departing flight. I have to say, one of the luxuries was
the ability to use the kitchen several days, cooking very nice dinners, and let the
maid clean the dishes (though we did keep the dining and kitchen areas clean). The
maid was well rewarded for her work! We will stay at Casa Tres Palmas again! "
(Casa Tres Palmas) James, Dallas, TX
"Casa Quetzal is a safe, secluded
tropical oasis located in the heart of Cozumel. It's high garden walls are covered
with lush green plants and flowers that captivate your eyes from the moment you walk
into your own private little slice of paradise. We enjoyed the authentic look and
feel of the home, which was a perfect place to spend our evenings (when we could
manage to get out of the pool in the center of the garden). On our first day, we
were able to walk to the shoreline from the house. We also rented a car, and felt
very secure at night when it was locked behind the gated fence at Casa Quetzal.
From the huge oversized shower to the remote controlled air conditioning in each room,
this house left us missing nothing to feel perfectly comfortable on our most special
honeymoon week. Thank you Casa Quetzal!!!"
(Casa Quetzal) J.Drew,Tyler, TX
"Bob and I recently returned from
yet another wonderful stay at Casa Tropicale. We love this beautiful and spacious home.
It is always clean and the kitchen has everything we would want to prepare meals at home.
It is an easy walk to town and several of our favorite restaurants and just 3 short blocks
to the public beach to watch the sunset or snorkel. I enjoy just lounging in the pool
after a morning of diving and I wish my air conditioner at home cooled my house in just
a few minutes the way the central air works at this one! We particularly enjoy the rinse
room off the garage and having a secure place to park our car. We will never stay at
hotels again. The ability to have such a large and comfortable space to enjoy with
friends is a huge bonus in our vacations. The cost when sharing this home with friends
vacationing with us also makes this one of the least expensive ways to enjoy a luxury
vacation. Thanks again for your wonderful service and the excellent help and support
from Pancho and the rest of the team that maintains this home so well."
(Casa Tropicale) Carin, Tigard,OR
A little bit of heaven in paradise. We have been traveling to Cozumel for 18 years and have stayed in most of the accommodation types from beachfront resorts to apartments. I own a timeshare on the Island but prefer to stay here. Everything about Villa Topaz is top shelf with obvious attention to the little details that make a vacation special. From the refreshing pools to the outside palapa dining area it has become our home away from home. The outside dive equipment rinse tank and storage area is convenient, secure and well thought out. The beds are especially comfortable and the rooms tastefully decorated. The maid service is efficient, thorough and always with a smile. The management company quickly corrects any problems that may arise. One of the major disadvantages of all-inclusive resort stays is missing the wonderful dining opportunities available to you. From taquerias to fine restaurants there are many wonderful choices, many within walking distance. The fully equipped kitchen is a nice alternative if you feel like staying in and two large super markets are close by.
Casa Topaz is a reasonably priced, extremely comfortable, well located choice for a family trip to Cozumel. We've already booked our return trip.
Casa Tomas - Scuba Mickey, Hewitt, NJ
"I wanted to take the
opportunity to send you this communication to say "THANK YOU" to you
and your staff for the wonderful service at the Coronado Estates Villas last
week! We again fell in love with all your staff, the villas, the services,
the diving and the island!! I am so happy to be able to say that I so admire the
local community and your staff for all they have done in the hurricane recovery
efforts. That island has not only been rebuilt in record time, but has come back
better that ever!!!"
(Coronado Estates) L.
Vicol, Lakewood, OH
"I
wanted to let you know that our stay...was amazing to say the least...The house
is beautiful beyond words, the island is amazing and the staff was the most
gracious and helpful. If I had any suggestions for future travelers it would be,
don't set excursions up prior to your vacation, there is so much to do right in
front of the house. We found the snorkeling there to be as good if not better
than any of the snorkeling we did with guided tours.
(Villa Sueños de Mar), L. Laird, Austin, TX "I
wanted to tell you how much we enjoyed Cozumel and particularly the villa.
Caballito Azul was absolutely perfect! The grounds and pool were very relaxing
and the location was excellent. It exceeded our expectations. Also, we dove with
Ventura and we all agree he is indeed superb! We will be recommending both
Caballito Azul and Ventura Diving to our friends."
(El Caballito Azul) G. Moen & G. Smith, Saskatchewan, Canada
Fantastic house. I stayed there for 2 weeks and it was a blast. We had 6 people and still had a ton of room. The house is kept up to perfect quality. We will be booking this house every year.
Casa Tres Palmas - DJ, Key West, FL
"I
received your cheque today for the return of our deposit. It reminded me to
write and thank you for the wonderful time we had. (Casa Tropicale) was
amazing. When we walked in, all of our jaws just dropped....The service was
Great! Pancho was very friendly and helpful, and the maid (I believe her name
was Angelica) did an awesome job....Thank you for all your service and help, you
were a pleasure to deal with. Again, we had a wonderful time and we have passed
information on to our friends and family on your services. Hope to do it again
next year! Thank You."
(Casa Tropicale) K. Shewfelt, Calgary,
AB, Canada
We rented this home for a small family reunion as it could sleep 12. The home was nice and well maintained (maid and pool service). The bedrooms all have separate entrances which makes it nice for folks to come and go as they please. The "beach" located approximately 30 yds away had no sand to speak of which bothered me initially but all the tide pools and the abundant sea life turned into a fun daily adventure. *Note- bring good shoes to walk on the hard coral rock beach with occasional sea urchins.* I saw several snorkeling excursion boats taking their patrons to this area to snorkel so don't spend your money to take one of those. If you are a diver you can probably arrange for your boat to pick you up at the Fiesta Americana dock which is less than a quarter mile down the road. There is a small restaurant and bar right outside the home and the folks there were very friendly. While we were there we used the meal service for breakfast and dinner nightly and it was GREAT! The cooks were prompt, the food was very good, they cleaned everything afterward, and the leftovers were in the fridge for snacking or lunches. Although we enjoyed the home I would caution those with small children for a couple of reasons. First, there are numerous stairs around the home as it is essentially a 3 story home. Second, is the infinity pool. There is approx an 8ft drop from the infinity edge to the water collection area at the bottom and our 4 y.o. son almost went over the edged while on a float. Just be careful. All-in-all I think this home is a nice choice on Cozumel. It is close enough to town to be there in 10 minutes but far enough away to avoid the endless flow of cruise ship day tourists. If you need a sandy beach there is one fairly close (within a mile I would guess). If you like to snorkle or to look for starfish, again with good footwear for protection, this is a great place.
Villa Sueños de Mar - David P, Ft. Worth, TX
"Everything was fantastic! [Villa Torres] was beautiful and fit our
needs perfectly. The pictures on the web site were very accurate in the
presentation of the house. Your company was incredibly responsive, even
when I stated there was no urgency to a request, they were there within
MINUTES! Our maid was incredible and had a lot of work to do with us
having 5 kids in the house. I couldn't think of a better place to spend
our vacation than Cozumel and the reason it was as enjoyable as it was, was
due to Cozumel Vacation Rentals and their staff and
services."
(Villa Torres) T. Vliet, Charlotte, NC
"We had an AWESOME time at Casa
Suzana. Rest assured, we will be coming back to Cozumel again someday, and we
will definitely stay with you guys again. The
service was outstanding, the house was great, and we had no problems. Thanks
again for a great place!"
(Casa Suzana) J. Gray, Salt Lake City, UT
We LOVED the house and all agreed it was the nicest vacation
house any one of us had rented. The owners should be very proud of what
they have. All of us would and will recommend your rental agency to
anyone. The maid service was outstanding, the house was fabulous and you
were very professional and e-z to work with. We all agreed it made for an
unforgettable week. THANK YOU!!!!!!!!"
(Villa Caballitos) N. Crawford, Idaho".
"The Casa Tropicale is more than we ever expected. What a
spectacular property, the place was so clean we could have eaten off the floor
and it was so very comfortable and relaxing. After staying there, a hotel would
be a total downer. Normally, we find things that we like and don't like about
places we have stayed in, but there is nothing not to like about the Casa
Tropicale. We walked in to town and back every day and the beach was so close,
it was all very convenient."
(Casa Tropicale) S. Chwalek, Gig Harbor, WA
"Cook was fabulous and charming. Maid service was efficient and detailed.
We enjoyed our stay from start to finish. Beautiful home, terrific sunsets
and awesome beach views."
(Villa Coronado) S. Kingsley, Loris, S.C.
"....I celebrated my 50th birthday in Cozumel with 37 family members and friends from all
over the US. I rented several vacation homes from this group. Every home was fabulous;
very clean, beautifully decorated, fully equipped, and very safe. I call them homes, because
that is what they were...they have heart. Just like all the staff that went out of their way to
make my day in the sun a very memorable one."
PJ Blank- Carlsbad, Ca.
"We just returned from a weeks stay at Villa Coronado. What a beautiful home. My children and I
could not have been happier with the accommodations or the fabulous snorkeling and diving. Be sure
to check out the marine life right in front of the villa at dusk. What a treat!!!!!!!!!!!!!!!!! "
(Villa Coronado) K. Barnett, Dallas, TX
"This is a fantastic property. This
is the first time I have rented a house instead of a hotel. Have I been missing
out! This house is beautiful, immaculate and peaceful. The staff are all wonderfully helpful.
I feel spoiled and hate to go home!!! Thank you for your kind and very helpful service.
I do plan to come again. You all made this a wonderful vacation."
(El Caballito Rojo) Rev. E. Blazek, San Antonio, TX
"Can't improve on a good
thing!! Totally wonderful. Love the decor and cleanliness.
(Casa Topaz) A. Davis, Azusa, CA
"We visit Cozumel often and usually stay in a hotel. It was so very nice to stay in a home. We enjoyed having our own quiet and peaceful garden to relax in while having our morning coffee. Cozumel Vacation Rentals made our visit really special. Thank you for the friendly service!"
Kevin Jones & Karen Ousley, Houston, TX
"This was our 6th trip to the island and hands down the very best. It was
a pleasure coming "home" from diving or whatever we happened to be doing.
Your staff was excellent ...
Everything was perfect and we would not change a thing."
D. Holden, O'Fallon, IL
"All concerns are handled promptly and professionally. A first class house run by a first class agency with #1 service!"
(Villa Coronado) C. Shourot, Carrollton, VA
"We
had an absolutely wonderful time in Cozumel. The house was just perfect. We were very comfortable the whole time we
were there. The pool was just the best
way to relax after all of our mornings and afternoons out and about on the
island, and the maids kept the yard and house spotless the entire week. We had
a great first week of our honeymoon and I can guarantee you that we'll be back!
Feel free to use us as a reference whenever you need one."
(Casa Tomás) M. Voltero, Chicago, IL
"We had a great time. The service at the house was very good. The location close to town and the house itself provided a great location for a relaxing fun week. Everyone worked very hard to keep thinks trouble free. I also want to complement you on your choice of Ventura as a Dive master. He was very safety
conscious and informative. We haven been to Cozumel diving 8 or 10 times and he is the best hope to be back this summer and will be certain to contact you about the arrangements. Thanks again."
(Villas Topaz) - J.Schanck, Sugerland, Texas.
"We had our family and friends come with us and had a
wonderful time cooking, barbecuing, swimming and talking. You have
it ALL!!! Thank you very much. Our stay could not have been better...We are spoiled. Although we visited different
beaches daily, it was always nice to come home here.
A. Spain, Austin, TX
"We had a great stay in a wonderful house. No more hotels for us!"
B. Torpey, Alberta Canada
"The
beautiful house, extremely friendly staff and incredible diving exceeded my
expectations. This has been one of the most wonderful trips I have ever taken. I
will strongly recommend the house and your services to everyone deciding to come
to the beautiful island of Cozumel. Thank you for the memories! You will
definitely see us again."
(El Caballito Rojo) - E. Doyle, San Antonio, TX
"We really loved it. It is a fantastic house, really well decorated and designed. Really fabulous, even nicer than the photos on the website. The house is exceptionally clean - we take at least two holidays a year and we have not found accommodation as good as this house and as clean anywhere. The garden is truly magnificent and the pool with the fountain/waterfall. It is a private little paradise. Casa Quetzal is really romantic, very private and is our dream holiday home. We would highly recommend it. The rental company is very efficient and extremely helpful and pleasant. It was a pleasure to deal with them. We received our security deposit less than 10 days after our return home to Ireland."
(Casa Quetzal) - Kay Hendrick, Carlow, Ireland
"We had a wonderful time in Cozumel staying at Casa Topaz! We all really
enjoyed the house and the island! It is always a pleasure to stay at one
of the houses that you manage! Thank you for setting everything up for us
and having Francisco meet us at the airport and getting a rental jeep set
up for us. Everything was great! We will definitely be coming back to
Cozumel (this was our third time there) and we will be staying at one of
the rental houses. It was a thoroughly enjoyable vacation!"
(Casa Topaz) -T. Mosley, Dallas, TX
"We really did enjoy our trip, the house was wonderful, the
maid was incredible she worked so hard every single day to make the house
shine, I will not hesitate to return to Cozumel Vacation Rentals in the
future and also will praise you and your company to any one I know going to
Cozumel. Thanks again for everything."
D. Bagwell, Lawrenceville, GA
"Excellent service! I can't think of a single thing that we needed that
was not provided for us. Thank you for making our vacation so
enjoyable."
T. Pullin, Garland, TX
Very nice house - terrific location, very quiet.
Being near Chedraui (grocery store) is a big plus. It was very convenient being able
to get pesos there at the ATM instead of having to go downtown to a bank. This
(the safe with a programmable lock) was very appreciated!"
(Casa Tomás) -
C. Boyle
"Thanks again to you and your staff for our wonderful stay on the island. We had a wonderful time and were extremely happy not only with our accommodations but with your fantastic staff."
H.Thornton, Maple Grove, MN..
"I would like to thank you for great time that we had at Casa Quetzal. Everybody was very impressed with the house as well as with the service. I'm sure that we will use your services again and we will definitely tell our friends about you."
(Casa Quetzal) - A. Kogan, Chicago, IL.
"We have been very pleased with the service and can't wait to tell our friends about Cozumel Vacation Rentals when we return home. We will be back and we will be giving you a call for our next vacation!"
(Casa Quetzal) - L. Pennel, Colorado
"...deep appreciation for all the extraordinary efforts expended by Cozumel Vacation Rentals on our behalf. Our vacation week in Cozumel was made absolutely terrific by the extraordinary attention to detail, the cheerful service, the helpful suggestions from Cozumel Vacation Rentals. Both Lenet and I remain in
your debt. You did a beautiful job for us."
Frank T. Read, South
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